{"id":175,"date":"2022-11-13T14:21:42","date_gmt":"2022-11-13T14:21:42","guid":{"rendered":"https:\/\/www.factoryyard.com\/Dotra-New\/?page_id=175"},"modified":"2023-02-15T12:24:57","modified_gmt":"2023-02-15T12:24:57","slug":"%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%b4%d8%ad%d9%86-%d9%88%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%b1%d8%ac%d8%a7%d8%b9","status":"publish","type":"page","link":"https:\/\/demotestwb.com\/Dotra-wp\/en\/%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%b4%d8%ad%d9%86-%d9%88%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%b1%d8%ac%d8%a7%d8%b9\/","title":{"rendered":"Shipping & Refund Policy"},"content":{"rendered":"

Terms & Conditions:-<\/strong><\/p>\n

    \n
  1. Prices <\/strong><\/li>\n<\/ol>\n
      \n
    • \u2022 Changes periodically according to the movement of currencies in the market <\/strong><\/li>\n<\/ul>\n
        \n
      1. 2. Distinguished customers: Large quantities are ordered by the sales team or contact the company's numbers<\/li>\n
      2. Shipping <\/strong><\/li>\n<\/ol>\n
          \n
        • Shipping is done <\/strong>from 72 hours <\/strong>to <\/strong>7 working <\/strong>by client area <\/strong><\/li>\n
        • You must check the product and the quantity required before receiving the invoice and get a copy of it to ensure the customer's rights. <\/strong><\/li>\n
        • If the product is not available, please click on <\/strong>when available <\/strong>and you will be directly contacted at the time the product is available and shipped to the customer. <\/strong><\/li>\n
        • \u2022 Free shipping if order start from 5000 le.<\/strong><\/li>\n
        • Shipping expenses determined by client area <\/strong><\/li>\n<\/ul>\n

           <\/p>\n

            \n
          1. 4. Exchange and Return Policies<\/strong><\/li>\n<\/ol>\n
              \n
            • Our dear customer can retrieve or exchange the product within <\/strong>14 days <\/strong>from the date of receipt provided that the product is of the same quality as received and there is no damage<\/strong> from the customer and provided that the invoice received from our representative is available <\/strong><\/li>\n
            • Free shipping if you view the product and find any defects worth returning only<\/strong><\/li>\n
            • In case of visa <\/strong>accounting<\/strong> the amount will be refunded within <\/strong>10 working days <\/strong><\/li>\n
            • The request for replacement or return is cancelled if the client does not reply to the delegate<\/strong> more than twice<\/strong><\/li>\n<\/ul>\n

              \u00a0<\/strong><\/p>\n

                \n
              1. Dotra Points Program<\/strong><\/li>\n<\/ol>\n

                Shop without limits on the Dotra application and the more you ask for the more points you will increase and earn a lot <\/strong><\/p>\n

                You can redeem your points for any of the following gifts:<\/strong><\/p>\n

                  \n
                • \u2022 Your favorite product <\/strong><\/li>\n
                • \u2022 promo code discount on the order<\/strong><\/li>\n
                • \u2022 Free shipping <\/strong><\/li>\n
                • \u2022 Dotra product Field Experiments<\/strong><\/li>\n<\/ul>\n

                  ( <\/strong>(This item applies to large agricultural lands or nurseries and greenhouses)<\/strong>\u00a0 <\/strong>)<\/strong><\/p>\n

                    \n
                  • \u2022 Dotra Special Gifts<\/strong><\/li>\n<\/ul>\n

                    \u00a0<\/strong><\/p>\n

                      \n
                    1. Warranties and Notices <\/strong><\/li>\n<\/ol>\n
                        \n
                      • \u2022 Personal data is not shared with any of the parties, only the shipping company is informed _ (customer name - contact number - shipping address)<\/li>\n
                      • \u2022 We guarantee you, dear customer, the quality of the product as it is in the description completely, and it must be taken into account that the image of the product differs from the truth, it may be larger or smaller, and the color may vary according to the lighting<\/strong><\/li>\n
                      • \u2022 We have the right to review the order if the quantities are large and communicate with the customer for more information and can request proof papers from the customer.<\/strong><\/li>\n
                      • \u2022 Each user bears the preservation of his password and the user bears all the activities that take place on him<\/strong><\/li>\n
                      • \u2022 Once the data is registered, you agree to receive e-mails and promotional messages <\/strong><\/li>\n
                      • \u2022 The customer is contacted in advance if any request is canceled from our side and informed of the reasons for canceling the order <\/strong><\/li>\n
                      • \u2022 Special terms and conditions are changed according to market requirements or emerging issues<\/strong><\/li>\n<\/ul>\n
                          \n
                        1. Application maintenance<\/strong><\/li>\n<\/ol>\n
                            \n
                          • \u2022 The application may be subjected to a scheduled closure due to undergoing maintenance or being exposed to any emergency problem when completed, customers will be notified by text message or advertising on social media<\/strong><\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"

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